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og call restriction

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SNIP81

Programmer
Jan 29, 2007
127
US
We just put in a 200 icp (ax) in a motel. it has the guest romm key that lets you set call restriction for the rooms. (int,loc,long distance) there are also some office phones that we do not want want under the guest room key. We just want them to be able to call LD all the time. The ld keeps getting shut off on these. I could not find anything in there cos. Does anyone know how to do this?
 
Admin phones need a COS that doesn't include Hotel Guest room set.

NO GOOD DEED GOES UNPUNISHED!
 
One piece of information not provided is whether this system has PMS integration or not.

If PMS is enabled (assumed) then it is likely that the system option Outgoing Call Restriction is enabled. This option allows you to modify the restriction on phones to override those set by the PMS.

The default restriction for sets created when OG call Restriction is enabled is internal. Admin phones would then be modified via the Guest Key to allow LD. This should only ever be required once for admin phones.

More info = better response.



*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.
 
pms integration is disabled, and lodging is enabled. 2 0r 3 times now we have had to go there and set a phone back to Ld. i do not know how it is changing, maybe accidentally by a front desk clerk.
 
I can't remember the last time I worked with a lodging (not PMS) system.

That being said...

With lodging the room status option (In COS of the set)should not be enabled on Admin sets. There is no need to change the status as there is with a PMS system.

If the System Option (Form 4) Outgoing Call restriction is turned on I would suggest turning it off as well.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.
 
what are the main differences between lodging and PMS? Each one puts the ability to turn ld on or off for the guest romm sets doesn't it? with lodging turned on can mitel still tie into a call accounting program like nite vision?
 
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