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Officejet high CPU usage

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technidiva

IS-IT--Management
May 8, 2001
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Hi all..

I have a Dell Latitude c400 laptop which connects by USB to a HP officejet G85xi printer. Everytime I print my calendar or tasks from Outlook 2000, it doesn't print and it spikes my cpu to 100% and stays there. I find that the only way to kill the print command, since "delete print job" doesn't do it, is to kill the hpoeng07 process.

I have tried all the patches and SR's and nothing seems to work. Since this is a USB not a parelell connection the fix on the HP or MS website doesn't apply ( I did it anyways! )

Help me please!

~TD


Thank you !
 
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