officejet g85 will not turn on.....wow

[MellowOn]

I had a paper jam so I opened the back and pulled out the paper jam. As soon as I did that the printer shut down. I have checked all connections many many times, the usb is connected and so is the power cord with the green light. Can anyone tell me if there is a factory reset button on the unit. I spoke to a tech support for HP and he stated there was. He would tell me for $30 per hour. no can do.
Is there help out there for people like me.
Kindly
mellowon

 

[Walter349]

I assume that you have checked to make sure the power block is functioning. And that is is securely connected in the rear of the printer. As sometimes it is easy to dislodge it.

If the G85 still won't power up, then it is possible that you have fouled one of the safety cutouts in the feed path, or that you have actually damaged one of the sensors in the feed path. If that the case then its going to be cheaper to buy a new printer, than to get it repaired.

A majority of the Ink jets made buy HP are effectively disposable. As when they are rtnd to HP, they replace it if the case merits that and throw the old one away. In some cases the printer might be retained if the fault was sufficantly curious enough to warrant investigation.

As far as I am aware, there is no service manual for the G85 and I used to work for HP.

 

[fbohner]

There was a G85\G95 manual on CD, it's out of Print, I have been looking for one for over a year now.

There is HP repair Center in Oregon, that we send equipment
to for our business customers, you get to it through the Tech Support 800 number.

 

[Auger282]

there is no factory reset "button". There is a Key Combination but it would require the printer to be able to be Powered Up

you have a power supply problem, cable problem, power strip, wall outlet or what we call OSI Zero.

 

[Walter349]

There was a G series service CD Part # C6734-60068 which was the only service reference I was aware of for the Officejet 'G' all-in-One series. I used to have it, but lent it out and never saw it again.
Lesson learned ...