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OfficeJet 7310 and Vista 1

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ggosack

Technical User
Aug 21, 2007
1
US
Hi-
Prior to going to Vista, under XP pro SP2, the officejet 7310 and HP's drivers worked perfectly. The only change to the environment was a fresh install of Vista Ultimate and getting HP's Vista drivers for the 7310 dated 3/2007. The printer does work (scanner too), but 2 issues arised that HP can't or won't bother addressing. First, the printer specs say minimum margins of .13" all around and XP's drivers allowed that. Under Vista's drivers, it's no longer available at the bottom. This may not seem important, but when you design full page graphics with the minimum margins in mind, all those docs need to be redesigned to compensate (and it's not just the bottom margin, you need to adjust the top to make it look good, but it shrinks the whole document). Second, the duplexing function will not print the second page (back side) correctly... it always prints upside down.
Does anyone else have this combination of hardware/software and does it work for them? HP has told me to use the drivers for 990c deskjet, which does the same thing... it doesn't support minimum margins.

thanks,
Glenn
 
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