We have a Dell Dimension 4100 that had a hard drive crash. I installed a new hard drive and installed Windows 2000 and then Service Pack 3. I installed to a single NTFS partition. Everything works fine at this point. I installed Office 2000 and the installation went OK. I then try to open any Office program and the program begins starting as normal and then hangs up the entire machine. Ctrl+Alt+Del does not do anything. The machine is locks up. I can turn the power off and reboot and all other programs work fine. If I try to open an Office program the same thing happens again. It makes no difference as to what Office program I try to open. Does anyone have any suggestions?
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Office Programs Hang On StartUp
- Thread starter rayway
- Start date
Go into the control panel and run a repair on Office...
Anne Troy
Way cool stuff:
Anne Troy
Way cool stuff:
- Thread starter
- #3
Only a thought, and you may not actually have it, but have you considered installing Office 97, seeing if it works, and the perhaps doing an upgrade to 2000. I know there's no reason why it should be any different, but if you're sat there waiting for options it's something to try.
Regards
Ken..............
Regards
Ken..............
- Thread starter
- #5
I finally was able to get things to work.
Since the computer would completely hang up, my thinking was that there was some type of hardware problem. I started up in Safe Mode and was able to access the Office programs. This must have allowed some kind of configuration to finish taking place.
I then started up normally and could open the Office programs, but when I tried to access a file on the network the Office program would hang the whole computer as before.
Still thinking that there must be some hardware problems, I downloaded the latest video and network card drivers and installed them. I then booted up in Safe Mode with Network Access and was able to open the Office programs and access the network files.
I then booted up normally and everything appears to be working normally. I am not sure why only the Office programs caused this problem, but hopefully it is finally fixed.
Since the computer would completely hang up, my thinking was that there was some type of hardware problem. I started up in Safe Mode and was able to access the Office programs. This must have allowed some kind of configuration to finish taking place.
I then started up normally and could open the Office programs, but when I tried to access a file on the network the Office program would hang the whole computer as before.
Still thinking that there must be some hardware problems, I downloaded the latest video and network card drivers and installed them. I then booted up in Safe Mode with Network Access and was able to open the Office programs and access the network files.
I then booted up normally and everything appears to be working normally. I am not sure why only the Office programs caused this problem, but hopefully it is finally fixed.
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