Office Pro 2000 word and Explorer Problem 1

[rfrisch]

I installed MS Office Pro 2000 and the problem I'm having is when I go open a WORD file thru explorer the top blue bar and the bottom task bar start to blink. The file freezes up and I have to CAD the sys. and go to task manager to end out of MS word. It only happens in word and not my other programs. Any ideas besides reinstalling? I would appreciate any suggestions. Thanks Ray

 

[dcompto]

We've had this happen, too. Here's the information I have...

"On some systems there can be unwanted interaction between Microsoft Office and Norton Antivirus. This manifests as a malfunction in the "save as" and "print" commands in Word and Excel, resulting in a flashing title bar heralding the nonappearance of the expected dialogue. The cure is either to download the latest set of patches from Microsoft's Office Update site, or disable Office integration in Norton Antivirus."
source:

http://www.thirdstar.net/beeline/compsystemworks.htm

[Not sure, but I think the following pertains to XP]
"If you use Norton AntiVirus, uncheck the Office Plug-In in the "Misc." Options setting. I unchecked it and now no more flashing title bar..."
source:

http://www.scotsnewsletter.com/23.htm

Hope this is helpful.