Office IP500- droping calls

[hgould]

I have an office IP500 at one of my client's facilities. They are constantly droping calls - both incoming and outgoing call are being affected. Any ideas on what may becausing this problem?

 

[amriddle01]

A lot more info is needed to help , software level, handsets, lines, basic layout (voicemail, attendants etc)

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[amriddle01]

I suppose you could log a call with the line providor for them to check, that's assuming ISDN.

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[mattKnight]

Hmmm

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[amriddle01]

Is that you thinking aloud Matt?

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[mattKnight]

>Is that you thinking aloud Matt

Nope, me thinking aloud sound like tortured machinery.


Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[Bas1234]

Are you using SoftConsole on version 4.2.11?


CQ69100

System restart when SofConsole attempts to transfer a call using Ctrl+T. |4.2.11 | SP_RELEASE_2Q09_4.2 | 4-Proven 4.2.119602

Greetzzz...Bas

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It works! Now if only I could remember what I did...
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