Office 2007 always "completes installation" on start

[JonathanHaddock]

Hi all,

We seem to have a problem with our office 2007 (12) setup. To give you some background:

* OS: Windows XP Pro SP2
* Server OS: Windows Server 2003
* Office 2007 Enterprise, installed by customised unattended script run manually.
* Student profiles by mandatory profile

As a *user* of the machine, such that our students are, every time they run Office2007 they get the "completing installation" screen. If an administrator logs in this doesn't occur but as soon as a user logs back in the problem re-occurs.

I've run full Windows / office updates on one workstation (hold SP3) and that doesn't seem to cure the problem.

Has anybody else had this problem? It's understandably winding our staff and students up and wasting time. From what I read on the Internet this is a common problem - any suggestions welcome

Jonathan

Jonathan Haddock
Network Manager
Barton Court Grammar School

 

[dhulbert]

Give the user admin rights log them in then take the admin rights away from them. It should allow the instalation to complete but you can keep the security tight.

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[tf1]

I've not installed Office 2007 remotely, but when installed locally, the system MUST be logged in as Administartor at the time and the option to make it available to all users must be checked in Office setup. I'm not sure how this is translated into a remote install, but somewhere there must be the same option to check.


Regards: tf1