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Office 2003 receives but will not send - Help

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SJohnson4611

SJohnson4611

Technical User
Sep 30, 2003
55
US
I have a user with a new PC that has Office 03 - she receives email fine but can not send. Anything she sends stays in the Outbox. I have tried to force a send but they just stay in the Outbox. Any thoughts? I have tried reinstalling...

Scott
 
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Make sure the user is not being setup in a personal folder. Make sure the account points to her Exchange mailbox. Go to Email sAccounts choose view or change existing click next, and at the bottom there is a drop down box. Verify it is her mailbox account and not personal or archive folder.
 
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