Office 2000 SP3 failed to install

[CatPlus]

I get the following error signature when I try to install SP@ to my MS Office 2003 Professional

ProdVer: 9.00.3821
Err0: {B5021D53-E464-4078-9B 38-D9778C5B401E}
Err1: x
Err2: 3.1.4000.2435

Any clue?

Thanks
Mickey

 

[nbkp25v]

Hey Mickey, Not sure which one you are trying to install. The title says Office 2000 SP3, and the body of the question says SP@ for Office 2003.


Thanks,
Bob

 

[CatPlus]

Typo... It is Service Pack 3

Thanks

 

[nbkp25v]

Have you installed any of the previous SP's????

Thanks,
Bob

 

[CatPlus]

Hi Bob:

I have SP1 installed. Help displays version 11, build 6502

Thanks
Mickey