Office 2000 crashes on exit 1

[garvock]

When I close an Office 2000 application I get the error message "Excel has encountered a problem............ and will close....."
The same happens in Word.
I have tried reinstalling but no joy.
Anyone now the answer to this problem?

 

[kippy13]

Hi.
This is taken directly from comments from some oe else:
Try opening Excel without any addins or hidden workbooks:

Start, Run,
"C:\Program Files\Microsoft
Office\Office\Excel.exe" /Automation

Quotes mandatory, Note you may have to change the path.

If your error disappears, there is either an add-in or a
(hidden) workbook that is loaded upon XL's start, which
bothers you.

- Try locating the XLSTART directory, move everything from
there.
- In XL: Tools, Addins, note the ones checked and uncheck
them one at the time, each time restarting XL
- In XL, Tools, options, general. Check if a path is
entered after "Alternate startup file location". Clear it.

Another option is to open XL in Safe mode:

"C:\Program Files\Microsoft Office\Office\Excel.exe" /Safe

Also, you might try:

"C:\Program Files\Microsoft
Office\Office\Excel.exe" /Regserver

Yet another possible problem is a corruption of your
toolbar customisation file. Locate all files with
extension .xlb and rename the extension(s) to something
like .old
Now try and start XL again.

Also, NAV has shown to cause "Excel caused an invalid page
fault in module VBE6.DLL".
You might try disabling the Office plug in of NAV.

Finally, this is what MS has to say:

http://support.microsoft.com/default.aspx?scid=kb;en-

us;Q280504


***************************************
Looking for the best answers: *
faq222-2244 *
Keeping your system clear of malware: *
faq608-4650 *
***************************************