I have an option 81 and have users that use their call forward key to forward to their cell phone. The forwarding works fine except the calling party doesn't hear a ringback tone once the call follows the forwarding. This is a recent issue, wasn't a problem before. Is there anything in the PBX that can affect this or is it definitely a carrier (Verizon) problem?
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Off premise call forwarding
- Thread starter BumgarCN
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Are they by chance forwarding to a Google Voice number? If so, I have the same issue. I fixed it by Forwarding to a TN that FDNs to my Google Voice number after one ring.
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Gene at GHTROUT.com
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Gene at GHTROUT.com
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- #4
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