I have a set of folks whose primary desk phones are h.323 and using dual registration on SIP. These folks are admins who have bridges of professionals and of eachother. I added their lines in the off-pbx-station mapping table as ec500. Seems like on internal calls the deskphones were receiving double calls and couldn't answer them. I changed ec500 to OPS and this seemed to have ceased. Is that the proper way to do this?
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off-pbx-telephone-station mapping - EC500 vs OPS
- Thread starter wpetilli
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- #3
It's what I discovered during this fire drill of all the executive assistants who went skitzo when I blew their line up. Changed to OPS and that fixed it. Wasn't sure if I saw in a document somewhere to use EC500, but thanks for confirming.
bankingguy
IS-IT--Management
I'm not so sure how are you doing it but by default, SIP stations are created by SMGR and map it as OPS. If you wanted to enable EC500 to be enabled on those SIP stations, you need to have another entry for EC500, map it on the same extension with mobile number, trunk selection as ars and config set as what you have created.
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