Off-Net Transfer 5x9 System

[offdahook]

I am attempting to transfer a call to an external number, how do I achieve this?

 

[TouchToneTommy]

Either get Centrex service from your phone company, and use a Flash button to transfer to an outside number, or, set up an extension with Remote Call Forwarding, and transfer the call to that specific extension.

 

[SYQUEST]

One additional option that comes from the Centrex department is: Pacific Bell/AT&T in California offers a feature called CALL TRANSFER DISCONNECT, that is available on a per line basis to business class of service. It is the same as the Centrex DID-to-DOD Call Transfer feature, but without the Centrex cost part. Some CLECs may offer it also, so you may want to ask them.

....JIM....