I have a customer who has a night time staff at muliple locations in the facility. I believe that they are taking their phones off the hook so they dont have to hear it ring. This is not your normal facility. Is it possible to log that in any way? i cant get it into smdr as i've tested it on my system.
With them using 2.1.27 call waiting only beeps in the earpiece. A single audible chirp provided by 3.0 wouldn't help and they wont let me install a night ringer either.
I just need some way of showing that this is what is happening to the customer.
With them using 2.1.27 call waiting only beeps in the earpiece. A single audible chirp provided by 3.0 wouldn't help and they wont let me install a night ringer either.
I just need some way of showing that this is what is happening to the customer.