OFF DUTY 1

[trond456]

In BC12 SP6, I just have two operators in a site, when the two operators are off duty, operators will not switch to Night service, the two operators will display on the display "off duty", and NOT night service, consequently the call will not be rerouted to the night answering position.. where I'm sure there is no third operator.. any one experienced with this before...

Actions I did

Rfpui:unit=OLP1T,LIM=1; but no success

any advice
Regards

 

[slash50]

Print out command OPTSP; when both ows are logged out. Then post it here.

 

[whosrdaddy]

also look at OPDNP;

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[mundus]

Is't connected to other MD's ( node ) ?

 

[parnum]

also OPNEP;

 

[patcher]

Also OPCTP:CORG=ALL; This will show if the system is using Centralise Operator.

 

[thedayaftertomorrow]

Hi
OPEREIR=ALL;
IF not removed operator
RFPUI:UNIT=LSP,LIM=X;
OPEREIR=X;
OPERIIR=X;
OPCGSIR=X,CHO=1,CORG=X;


best regards
thedayaftertomorrow

 

[trond456]

OK.... Thanks for you all RFEXI solved the problem

 

[whosrdaddy]

rfexi is quite a radical solution...

restarting units OLP1T, DOM and DOR should have been enough in your case...

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!

 

[pawshman]

I agree with Daddy,
thats the best way to go

 

[GFDANNHAUSER]

Also can do a RFPUI:UNIT=DOR,LIM=x;
Works every time

BR
George