OE Posting/Invoice Error Problem

[cstrahm]

Macola/Progression 7.6

We have an order from 6 months ago that is weird. It apparently was invoiced, but the billing was not done right on it. The invoice was printed in June, but we just redid the billing on it today. Apparently the billing was not done right originally, it was still showing as an open order.

It no longer shows up as needing billing, or an open order, which is good, but the part number allocation qty is still showing 1. It has not moved to debit the OnHand qty still. The order does not show up in pre-post listing, so it has been invoiced, but yet the Inven qty is not updated.

This is an order processed 6 months ago, but the alloc qty is still hung in Inven. Moreover, Inven Item/Loc status shows "1 active order" on it with the alloc qty 1, but when we run Open Orders in OE the report is now empty. What's the best way to deal with this?

Thanks, Chris.

 

[dgillz]

Run reset allocations under IM, processes. Make sure that you check the reset inventory trx checkbox. Run it for all items, all locations.

If the inventory qty on hand is incorrect, you will have to fix this manually. Also if this is the case, then your IM distribution to GL may not have the cost of goods sold entry properly recorded.



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[cstrahm]

Thanks so much for the reply. We will try that shortly and report back results. We also have one other issue so I will start that in another thread.