OE Pick/Pack Status 6

[AKPolarBear]

Our normal OE routine produces status code of 1, 4, 6 before invoicing.
When it goes in that order, the print/packing date will change when it becomes a status 6.

Today we found an order that went from 1 > 6 but did not change the date in the print/pack field.

We have a CR that checks for all status 6 order so we can verify shipping, etc. But with no date, it was causing concern. We found the problem (user) but it exposed a potential hole in our procedure.

Why doesn't Macoal update the pick/pate date field when it goes from a 1 to a 6?

 

[dgillz]

Are you sure the line items in question were not backordered?

If they were backordered, this is the expected behaviour of Macola.

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[AKPolarBear]

We seldom use backorder but that is good to know.

This was a direct ship sale that showed up at a branch location in error. In order to ship the product, they printed a packing slip instead of a pick ticket.

We print pick tickets, pull the order and then print a corrected packing slip in order to ship/release the order.

That gives us a status 6 that we then run the report against to verify order has shipped or not. There are some other reasons but it works for us.