OE Paperclip but no attachment 1

[Gavona]

I receive many emails that have a paperclip in the attachments column when there is no attachment. In many cases I have checked and the sender has confirmed that no attachment was sent. So I have not bothered investigating much until now.

However someone is now telling me that there were some PDFs attached. So this has prompted me to try to resolve the issue. Any ideas?

Outlook Express 6
AVG free editions
AVG Anti-Spyware
Windows Firewall (XP SP2 v5.1)

Thanks,

Gavin

 

[goombawaho]

Try this potential solution:

http://forums.cnet.com/5208-6638_102-0.html?forumID=15&threadID=158113&messageID=1754363

Further down the page.

 

[aich69]

AVG AV also puts a paper clip on messages. It's a small text doc with details that the message has been scanned.
If you take a look at the properties of the 'email scanner module and the configuration you will find the settings there. Off the top of my head it's to do with certifying incoming mail.
Had exact same issue with one of my customers running OE.

I might be way off your mark but it's worth a look.

Cpt. Red Bull

 

[Gavona]

Thanks Both.
Solution 1: AVG Settings
Red Bull's tip re AVG settings is in fact on the link goombawaho posted if others want to find more precise instructions. I think that the setting gets changed occasionally, possibly when AVG updates. This is definitely a cause of 'ghost' attachments to emails that I send to others but I do not think it affects emails I receive - except when the sender has AVG.

Solution 2: Outlook Express Settings
The other tip on goombawaho's link relates to Outlook settings:

Sounds like you've enabled Tools, Options, Read, Read All Messages in Plain text.

If you receive an HTML message with that enabled, the plain text copy of the message appears in the Preview Pane and HTML as an attachment. What you are seeing is
normal...

Solution 3: Invalid Message Header + partial solution
MS Support 898124: The text in a newsgroup message or in an e-mail message is incorrectly interpreted as a blank attachment in Outlook Express

I changed the AVG setting on Thursday and am monitoring the situation. I have not yet tried Solution 3.

Gavin