Odd filename in attachment

[MrClinker]

Dear Experts:

Any time we receive an external e-mail attachment whose filename has any graphic character (mostly á é í ó ú), Groupwise changes the filename and loses the extension.

Example: a received e-mail with an attachment of the file TECNOLOGÍA.XLS is changed to =?ISO-8859-1?Q?TECNOLOG=EDA

We use Groupwise 5.5, with GWIA, but e-mails within our own post office work fine. The problem is when we receive an internet e-mail.

Any hing would be appreciated.

Best regards.

Gerardo
South America

 

[MichiganRon]

MrClinker,

Does this happen when the email comes from anybody? Or, does it only seem to happen when you receive email from a specific server or domain?

Do you have a Yahoo! email account which you can use to test my theory? If so, use your Yahoo account to send the attachment to your GroupWise account. What you might find is that the attachment arrives intact, except the offending character(s) is removed.

My theory is that whoever is sending the message to your groupwise server is not using MIME. Instead, they are using the older RFC-822 format.

It's just a theory. To test it you'll need to send an email from somewhere that you know uses MIME. Yahoo does.

If my theory is correct, it's the senders problem, not yours.

-Ron

We all play from the same deck of cards, it's how we play the hand we are dealt which makes us who we are. -Me

murof siht edisni kcuts m'I - PLEH