Odd caller ID

[NortelGuy585]

I have a customer who when getting calls for some numbers.. when the more button is pushed after the caller ID number and name "H2231" is displayed and "unknown reason"?? Does anyone know what that means or is?

- Keith "Norstar Newbie"

 

[curlycord]

Sounds like 2231 transferred the call but no caller ID from the caller.

=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[NortelGuy585]

Oh ok. that makes sense because the line is picked up by auto attendant. thanks!

- Keith "Norstar Newbie"

 

[cook1082]

That could be the relaese reasons text that is on. When the call is disconnected that is what you get.

 

[HughRunyan]

If the call is being auto answered some CO switch will not send the caller id until after the first ring I have had to set the AA to answer on the 2nd ring to get the caller ID to come though