OCTEL Notification issue

[Davidfrank]

When setting up outcall notification to my cell phone, the system automatically adds the area code to the ouctcall number field. In my case, it adds area code 410, so I put only the 7 digits of my cell phone in the outcall field and it works. The problem is we have area code 443 with is also a good local area code. But when I add 443-XXX-XXXX it adds the 410 in front. What setting adds the 410 automatically? Any ideas? We are 10 digit dialing for local calls.

 

[doktor]

Please specify what type of OCTEL voice mail system you are using and also the s/w level.
///doktor

 

[Davidfrank]

System Type ........... 250
Software Rel. .... Aria 03.11.05-1

Thank You

 

[KenMeans]

Wow you mean to tell me you type in xxxxxxx and it addes the 410 to it in the profile? I have never seen this before or am i not understanding this right

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[Davidfrank]

That's right. My cell phone # is 410-302-XXXX. I put 302XXXX in the outcall number field and when I turn on dch msgo to look at the dialed digits it adds the 410. I have the same issue at another site where it adds the 202 NPA. What happens there, is if I put the 202XXXXXXX in the outcall field the PBX outpulses 202-202-XXX-XXXX and the call never gets completed.

 

[KenMeans]

What is in menu 6-1 for the digits to dial an outside call for local and LD?

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)