I am trying to figure out where to find the programming info for a type 32 callers menu + extension on the Octel Aria system. When people call into this mailbox (4600) they can press 1 and it sends them to extension 3596 for the life of me and can't see how this works. I am attaching the 4600 mailbox profile. Any help is greatly appreciated.
Menu 9 - Change Mailbox Profile ST.PETE
Number: 4600 Mailbox Type: 32 - Caller's Menu + Ext.
Mailbox Number: 4600
Mailbox Name: RED SWITCH MENU Community No.:
Department: Express Address:
Mailbox Mgr. Extension: 4600 Alias Address:
Attendant Destination: 3598 Group ID:
Calling Group: 0 Attendant Schedule: 1
* Key Definition: 0 - Exit After Hours Mailbox:
* Key Mailbox Number: Check For Matching Mailbox Number: Y
# Key Definition: 0 - Subscrib. Access Mailbox VPMOD ID: ST.PETE
Type of Caller Input: 1 - Enter Number
Busy/Ring-no-answer Options: N
Transfer Supervision: Y
Mailbox Lang.: 1 - American Eng (Mar)
New Temporary Password:
General Fax Message Mailbox:
Menu 9 - Change Mailbox Profile ST.PETE
Number: 4600 Mailbox Type: 32 - Caller's Menu + Ext.
Mailbox Number: 4600
Mailbox Name: RED SWITCH MENU Community No.:
Department: Express Address:
Mailbox Mgr. Extension: 4600 Alias Address:
Attendant Destination: 3598 Group ID:
Calling Group: 0 Attendant Schedule: 1
* Key Definition: 0 - Exit After Hours Mailbox:
* Key Mailbox Number: Check For Matching Mailbox Number: Y
# Key Definition: 0 - Subscrib. Access Mailbox VPMOD ID: ST.PETE
Type of Caller Input: 1 - Enter Number
Busy/Ring-no-answer Options: N
Transfer Supervision: Y
Mailbox Lang.: 1 - American Eng (Mar)
New Temporary Password:
General Fax Message Mailbox: