So I'm a bit confused on the Octel access levels. We have the Serenade models and I'm not clear on how to access the different levels. (Administration, Maintenance, and Report) Does it all just depend on the password you use? I only have one password but it will not allow me to perform the @ps command. How do I access these other levels to run this command? I tried the default passwords but they don't work. Only the one I have set which I assume is a Admin level. Please advise. Thanks.