OCTEL 350 message storage

[lexus470]

We have a OCTEL 350 that has a 450 message hours storage capcity with an allocation of 225 hours. How can the allocation be increased to 450?

 

[ChuckRCT]

You usually work through your BusinessPartner to have Avaya authorize the hours. It's done in 5 hours increments or you can get a package to authorize all the storage capacity hours

 

[lexus470]

Thank you ChuckRCT I am aware of the AVAYA involvement. I am attempting to go around AVAYA since their pricing is outragous. Thank you for your input.

 

[cj38116]

Unfortunately, you're not going to get around Avaya on this. If all you want to do is increase your RTU for hours, consider purchasing a Velocity upgrade instead. These tend to be a lot cheaper than buying storage hours, and have the effect of eliminating all restrictions on storage, fax, and visual mailbox.

 

[lexus470]

Thank you cj38116 for the you input. We are considering all avenues and sujustions. Thanks again.