Octel 250 upgrade failure

[yafadashu]

Hi,
Has anyone ever come across an upgrade failure on an Octel 250 online upgrade using diskettes (not tape)?

I am upgrading from A.2 to A.3.11 using diskettes. I have loaded the Online upgrade tool on my laptop aswell as the 10 software diskettes and I've started the upgrade. The Online upgrade tool connects to the Octel 250 and completes all the necessary checks and begins the upgrade. The failure happens when Packet number 5 (OS.abs) is transmitted. The Octel returns a 15 (not too sure what that means but it doesn't like it!). The packet keeps being retransmitted. I eventually had to stop the upgrade.
Avaya told me to check both phrases and software are redundant - they are!!

Can anyone help? Has anyone seen this happen before?

Thanks

 

[KenMeans]

Sounds like you may have a bad disk that you loaded the software from. I have seen this before but when it happened to me it was the PC I was using. Can you try it using a PC other than the one you have now?

It was strange that on the PC I had it would give me all kinds of errors but if I was connected to the internet I found out later it worked fine.


Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[yafadashu]

Thanks for the reply Ken.

I've loaded 2 sets of diskettes so I don't think it's that.
You could be right about the PC. I've done dozens of these upgrades using diskettes (client has no tape drive!) and never come across this problem until now & as it happens I've just got a new laptop (XP). My last laptop was Windows 2000 and I never had a problem. The problem is - my company has gone XP so I can't get hold of a 2000 but the friendly guys at Avaya are going to loan me a tape drive - great!!

I'll let you know the outcome.

Yafadashu

 

[jml2665]

if you have a spare tape drive unit you could always install that for the 5min it takes to run the upgrade,

 

[KenMeans]

Well i am sure the tape will run fine but i wish you had a pc on the customer site that you could use. I'll bet it is the XP
stack that is killing the xmodem transfer

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)