Octel 250 on Mitel PBX - unsupervised transfer

[marty6strings]

I've got Mitel 430 set emulation and when a ECP 32 transfers a call the Octel voice says, "Please Hold" and the display on my phone show the voicemail port beind "held". My problem is that the Octel recalls the call and does not deliver it to the extension -
Question - how do I enable unsupervised transfer on this machine? The parameter on the mailbox, Supervised Transfer, is set to "N" and yet I'm still seeing the call held.
I've got half of my head beat flat on this one - little help?

Marty

Out of my mind - back in 5 minutes -

 

[KenMeans]

I assume you are using FLT-D cards in the Octel right? Does it work if you 0 out to the attn console?

Have any transfers ever worked on the system?

If you can post a screen print of menu 6-1

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)