Getting an increasing number of complaints about MWI's not extinguishing when folks are checking their voice mail. Running an Octel 250/Aria 3.11.05-1 with FLT cards on a Nortel Option 61c PBX running Succession 3.0
Enhanced traces of the MWI ports on the PBX show MIK/MCK activity when voice mail arrives or is checked.
Anyplace I need to start looking? Port tests come up clean in the Octel system. Not seeing any problems/error on the PBX.
Thanks.
19 OCT 87 08:26:28AM Spacely Sprockets
VPMOD Serial # ........ 17702 Software Rel. .... Aria 03.11.05-1
Network Serial # ...... 17702 System Type ........... 250
Card 1 F Prom: 98.12 Disk: GE.03 Card 2 L FLT: NA. T1/E1: NA.
Card 3 L FLT: NA. T1/E1: NA. Card 4 L FLT: NA. T1/E1: NA.
Card 5 L FLT: NA. T1/E1: NA. Card 6 L FLT: NA. T1/E1: NA.
Card 8 N Prom: 98.12
Line Card Digitization Rate: B Telephone System Type: 1 - North American
Boot Prom ........ 98.12 IPL Extension .... 20.33 FLT/DLC .......... NA.
Menus ............ 31.61 Termcap .......... 20.12 FLT/DSP .......... NA.
CVT_ROM .......... 98.02 CVT .............. 02.21
VTIC_ROM ......... 02.06 VTIC ............. N01.19
LAN Card/OS ...... 20.F3 LAN Card/APP ..... 01.01
Operating System .......... 99.31.12 System Services ........... 99.31.10
Trees ..................... 99.31.06 System Manager ............ 99.31.11
Purge Task ................ 99.31.04 Line Tasks ................ 99.31.12
Integration Tasks ......... 99.31.02 X25 Operation ............. 99.31.02
ACL Task .................. 99.31.04 ASA Task .................. 99.31.07
ASA SUD Task .............. 99.31.06 IMSO Task ................. 99.31.05
OET Task .................. 99.31.04 Background Task ........... 99.31.02
System Bkup/Rstr .......... 99.31.02 LAN Card Router Task ...... 99.31.02
DN Mail Tasks ............. 99.31.02
VERSION 3321
RELEASE 3
ISSUE 00 + Incomplete DepList x210300_cpp
IDLE_SET_DISPLAY NORTEL
IN-SERVICE PATCHES : 33
PAT# PRS/CR PATCH REF # NAME DATE FILENAME
00 Q00934989 ISS1:1OF1 p20144_1 24/06/05 p20144_1.cpp
01 Q01004707 ISS1:1OF1 p19030_1 24/06/05 p19030_1.cpp
02 Q00982051 ISS1:1OF1 p19414_1 24/06/05 p19414_1.cpp
03 Q00987144 ISS1:1OF1 p19864_1 24/06/05 p19864_1.cpp
04 Q01053376 ISS1:1OF1 p19973_1 24/06/05 p19973_1.cpp
05 Q00850201 ISS1:1OF1 p18470_1 24/06/05 p18470_1.cpp
06 Q00743283_ ISS1 1OF1 CORE 24/06/05 p17889_1.cpp
07 DEPLISTPAK ISS3:1OF4 CORE 24/06/05 p18000a3.cpp
08 DEPLISTPAK ISS3:2OF4 CORE 24/06/05 p18000b3.cpp
09 DEPLISTPAK ISS3:3OF4 CORE 24/06/05 p18000c3.cpp
10 DEPLISTPAK ISS3:4OF4 CORE 24/06/05 p18000d3.cpp
11 DEPLISTPAK ISS3:1OF2 TERMINALS 24/06/05 p18004a3.cpp
12 DEPLISTPAK ISS3:2OF2 TERMINALS 24/06/05 p18004b3.cpp
13 DEPLISTPAK ISS3:1OF3 IP 24/06/05 p18005a3.cpp
14 DEPLISTPAK ISS3:2OF3 IP 24/06/05 p18005b3.cpp
15 DEPLISTPAK ISS3:3OF3 IP 24/06/05 p18005c3.cpp
16 DEPLISTPAK ISS3:1OF5 INTL 24/06/05 p18006a3.cpp
17 DEPLISTPAK ISS3:2OF5 INTL 24/06/05 p18006b3.cpp
18 DEPLISTPAK ISS3:3OF5 INTL 24/06/05 p18006c3.cpp
19 DEPLISTPAK ISS3:4OF5 INTL 24/06/05 p18006d3.cpp
20 DEPLISTPAK ISS3:5OF5 INTL 24/06/05 p18006e3.cpp
21 DEPLISTPAK ISS3:1OF3 EURO 24/06/05 p18007a3.cpp
22 DEPLISTPAK ISS3:2OF3 EURO 24/06/05 p18007b3.cpp
23 DEPLISTPAK ISS3:3OF3 EURO 24/06/05 p18007c3.cpp
24 DEPLISTPAK ISS3:1OF5 FEATURES 24/06/05 p18008a3.cpp
25 DEPLISTPAK ISS3:2OF5 FEATURES 24/06/05 p18008b3.cpp
26 DEPLISTPAK ISS3:3OF5 FEATURES 24/06/05 p18008c3.cpp
27 DEPLISTPAK ISS3:4OF5 FEATURES 24/06/05 p18008d3.cpp
28 DEPLISTPAK ISS3:5OF5 FEATURES 24/06/05 p18008e3.cpp
29 Q00769624 ISS2:1OF1 CORE 24/06/05 p18050_2.cpp
30 Q00744653 iss1:1of1 CORE 24/06/05 p18380_1.cpp
31 Q00815822 ISS1:1OF1 p18774_1 24/06/05 p18774_1.cpp
35 Q01029538 ISS1:1OF1 p19555_1 14/07/05 P19555_1.CPP
LOADWARE VERSION: PSWV 88++
INSTALLED PATCHES : 3
PAT# PRS/CR PATCH REF # NAME DATE FILENAME
00 Q00912139- ISS1:1OF1 Taurus set 20/09/04 p18840_1.lw
01 Q00912139- ISS1:1OF1 Taurus set 20/09/04 p18810_1.lw
02 Q00912139- ISS1:1OF1 TAURUS SET 20/09/04 p18717_1.lw
Phone sets are mostly M3904's running various firmware (likely 8.9).
Enhanced traces of the MWI ports on the PBX show MIK/MCK activity when voice mail arrives or is checked.
Anyplace I need to start looking? Port tests come up clean in the Octel system. Not seeing any problems/error on the PBX.
Thanks.
19 OCT 87 08:26:28AM Spacely Sprockets
VPMOD Serial # ........ 17702 Software Rel. .... Aria 03.11.05-1
Network Serial # ...... 17702 System Type ........... 250
Card 1 F Prom: 98.12 Disk: GE.03 Card 2 L FLT: NA. T1/E1: NA.
Card 3 L FLT: NA. T1/E1: NA. Card 4 L FLT: NA. T1/E1: NA.
Card 5 L FLT: NA. T1/E1: NA. Card 6 L FLT: NA. T1/E1: NA.
Card 8 N Prom: 98.12
Line Card Digitization Rate: B Telephone System Type: 1 - North American
Boot Prom ........ 98.12 IPL Extension .... 20.33 FLT/DLC .......... NA.
Menus ............ 31.61 Termcap .......... 20.12 FLT/DSP .......... NA.
CVT_ROM .......... 98.02 CVT .............. 02.21
VTIC_ROM ......... 02.06 VTIC ............. N01.19
LAN Card/OS ...... 20.F3 LAN Card/APP ..... 01.01
Operating System .......... 99.31.12 System Services ........... 99.31.10
Trees ..................... 99.31.06 System Manager ............ 99.31.11
Purge Task ................ 99.31.04 Line Tasks ................ 99.31.12
Integration Tasks ......... 99.31.02 X25 Operation ............. 99.31.02
ACL Task .................. 99.31.04 ASA Task .................. 99.31.07
ASA SUD Task .............. 99.31.06 IMSO Task ................. 99.31.05
OET Task .................. 99.31.04 Background Task ........... 99.31.02
System Bkup/Rstr .......... 99.31.02 LAN Card Router Task ...... 99.31.02
DN Mail Tasks ............. 99.31.02
VERSION 3321
RELEASE 3
ISSUE 00 + Incomplete DepList x210300_cpp
IDLE_SET_DISPLAY NORTEL
IN-SERVICE PATCHES : 33
PAT# PRS/CR PATCH REF # NAME DATE FILENAME
00 Q00934989 ISS1:1OF1 p20144_1 24/06/05 p20144_1.cpp
01 Q01004707 ISS1:1OF1 p19030_1 24/06/05 p19030_1.cpp
02 Q00982051 ISS1:1OF1 p19414_1 24/06/05 p19414_1.cpp
03 Q00987144 ISS1:1OF1 p19864_1 24/06/05 p19864_1.cpp
04 Q01053376 ISS1:1OF1 p19973_1 24/06/05 p19973_1.cpp
05 Q00850201 ISS1:1OF1 p18470_1 24/06/05 p18470_1.cpp
06 Q00743283_ ISS1 1OF1 CORE 24/06/05 p17889_1.cpp
07 DEPLISTPAK ISS3:1OF4 CORE 24/06/05 p18000a3.cpp
08 DEPLISTPAK ISS3:2OF4 CORE 24/06/05 p18000b3.cpp
09 DEPLISTPAK ISS3:3OF4 CORE 24/06/05 p18000c3.cpp
10 DEPLISTPAK ISS3:4OF4 CORE 24/06/05 p18000d3.cpp
11 DEPLISTPAK ISS3:1OF2 TERMINALS 24/06/05 p18004a3.cpp
12 DEPLISTPAK ISS3:2OF2 TERMINALS 24/06/05 p18004b3.cpp
13 DEPLISTPAK ISS3:1OF3 IP 24/06/05 p18005a3.cpp
14 DEPLISTPAK ISS3:2OF3 IP 24/06/05 p18005b3.cpp
15 DEPLISTPAK ISS3:3OF3 IP 24/06/05 p18005c3.cpp
16 DEPLISTPAK ISS3:1OF5 INTL 24/06/05 p18006a3.cpp
17 DEPLISTPAK ISS3:2OF5 INTL 24/06/05 p18006b3.cpp
18 DEPLISTPAK ISS3:3OF5 INTL 24/06/05 p18006c3.cpp
19 DEPLISTPAK ISS3:4OF5 INTL 24/06/05 p18006d3.cpp
20 DEPLISTPAK ISS3:5OF5 INTL 24/06/05 p18006e3.cpp
21 DEPLISTPAK ISS3:1OF3 EURO 24/06/05 p18007a3.cpp
22 DEPLISTPAK ISS3:2OF3 EURO 24/06/05 p18007b3.cpp
23 DEPLISTPAK ISS3:3OF3 EURO 24/06/05 p18007c3.cpp
24 DEPLISTPAK ISS3:1OF5 FEATURES 24/06/05 p18008a3.cpp
25 DEPLISTPAK ISS3:2OF5 FEATURES 24/06/05 p18008b3.cpp
26 DEPLISTPAK ISS3:3OF5 FEATURES 24/06/05 p18008c3.cpp
27 DEPLISTPAK ISS3:4OF5 FEATURES 24/06/05 p18008d3.cpp
28 DEPLISTPAK ISS3:5OF5 FEATURES 24/06/05 p18008e3.cpp
29 Q00769624 ISS2:1OF1 CORE 24/06/05 p18050_2.cpp
30 Q00744653 iss1:1of1 CORE 24/06/05 p18380_1.cpp
31 Q00815822 ISS1:1OF1 p18774_1 24/06/05 p18774_1.cpp
35 Q01029538 ISS1:1OF1 p19555_1 14/07/05 P19555_1.CPP
LOADWARE VERSION: PSWV 88++
INSTALLED PATCHES : 3
PAT# PRS/CR PATCH REF # NAME DATE FILENAME
00 Q00912139- ISS1:1OF1 Taurus set 20/09/04 p18840_1.lw
01 Q00912139- ISS1:1OF1 Taurus set 20/09/04 p18810_1.lw
02 Q00912139- ISS1:1OF1 TAURUS SET 20/09/04 p18717_1.lw
Phone sets are mostly M3904's running various firmware (likely 8.9).