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Octel 250 / Nortel Message Indicators

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xJWLx

Vendor
Nov 19, 2008
8
US
I have an Octel 250 tied to a Nortel CS1000. The message indicators are stuck on. Also, sometimes they are not coming on when a new message is left. What can I do? I have tried the "Turn Indicators Back On" command. Any Ideas?
 
You need to look in the online CDR and see what the system id doing or not doing when it tries to turn the light on or off.

Look for event 18 and a stat of 0 ig the stat is anything other than a 0 the pbx is rejecting the MWI command

Ken Means

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
 
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