Octel 250 mailbox Type 35 - Conditional Transfer

[KKholiday]

I need help. I have a type 35 mailbox. When someone records a greeting and dial the main number it would play the type 35 mailbox greetings instead of the main greeting. After the user deletes the message then the main greeting would play again. My issue is now when someone records a greeting in the mailbox and call the main number only the main greeting would play. I cannot get the type 35 mailbox to work. Can someone please help?? Thanks!

KK

 

[KenMeans]

If you look in port monitoring does it show the type 35 mailbox number under the ports and is port monitoring turned on in menu 2 ?

What is the pilot number to the system that you are calling? (xxxx)

does it match the type 35 mailbox number or the alias of it ?



Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[KenMeans]

did you get this fixed ?

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)