Octel 250 Dial plan change 4 to 5 digit convert... How?

[jmcgimsey]

Situation: Octel 250 moved from one city to another and into a new dialplan. All old mailboxes will be removed.

Problem: The old Dialplan was 4 digits the new one is 5 digits

Question: How do I change the mailbox extension length from 4 to 5. It appears to only be available in menu 0 upon inital setup and the book says only that "This setting is difficult to change once saved"

Thanks for any assistance!

 

[kxboy]

There is an option for this on the reformat menu. I think it is called mailbox length conversion. If you have moved the system and you don't need the old settings, you can also re-initialze the system. Boot with a ^DI to go to the install menu, then select, initialize. This will restore the system defaults for everything, delete all the existing mailboxes and ask for menu 0 again, you can then set the mailbox length to 5 digits. Caution though, re-initialize wipes out everything, so don't do it if you need to save any of the old settings or mailboxes.

 

[OctelGuru]

I'm new at this so I hope this works. The other individual was correct in that there is a conversion utility in the reformat options. You can get to the reformat options by accessing menu 20, selecting the SMT menu, when you get the chicken lips > type the word reformat. The system will then produce a menu which will have your digit length conversion.

Also, if you are initializing the system, from the enter boot command, you should enter cntrl D U rather than cntrl D I. The cntrl D I has some pretty serious bugs at different releases. After you enter cntrl D U, select the install options in the pop up menu. Hope this helps. Email me @ rcole@tlcworld.com if I can be of further assistance... Later

 

[jmcgimsey]

Thanks! I think the smt debug was the key. I ended up letting a vendor do it. Didn't cost much and no headaches for me... Best option for now!