I can help you with this issue.
The commands are for OCTEL Serenade 200/300 and VMX-100.
There is a difference between the commands "modify user", and "modify user security".
Logon and go to Update:
@
@U
-------- SYSTEM CONFIGURATION UPDATE --------
THU 06/16 14:24:11 2005 TEST ID:11 S/N:123456 PBX:58
At the dot (.), enter ? for HELP.
.M USER S
Enter user`s MAILBOX number.
:77777
CONFIRM: Reset SECURITY CODE for MAILBOX 77777 ?
(Y/N, empty line = N ).
:Y
SECURITY CODE has been RESET.
The mailbox number 77777 has now the default mailbox password 1234, as seen in .L SYS 105
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