Octel 100 Auto Attendant Announcement Option

[Sooperbohl]

We have an Octel 100. Customer uses an auto attendant during the day. We need to add an option 6 which will be driving directions only. Customers of course will not be allowed to leave messages. This is for directions to the site only. All of our prompts work. Options dedicated to dialing directly to an extension works. Looking for an easy solution to provide a message only on option 6. Any ideas would be greatly appreciated.

Soop

 

[octelvoice]

You will want to modify the single digit menu, not sure how you have it setup either in the info table, or off the mailbox. get a list of the mailboxes currently containing the greetings and make sure that the 6 option is mailbox xxx6 then next in that series.

 

[Sooperbohl]

Thank you sir,

That is exactly what I did. Works fine. Appreciate your response. Customer expects at least another 50,000 miles out of this baby.

Soop