Observe Key On 1150 Issue .

[telklass]

Hi Guys,

I am having issue for adding an Observe key for an extension on cs1k, it's a 1150 nortel ip phone, and it has a current configuration ,
by adding the observe feature will allow this user to observe agents...
when i make a change for KEY 4 , i received the error SCH0745 meaning "Telephone must be declared as ACD supervisor"

Could someone here please help me .

Look forward to your reply.

Thanks !

 

[bignose21]

cls spv
then add the key

 

[telklass]

Fine !

Working now , but after doing this, make a pint for this telephone the SPV does not appear on CLS lists parameters,that's ODD!!!

Anyway ,It's working !

Thanks !

 

[jaxuser]

spv will not show up in CLS on a print but should be indicated beneath the key 0 information

 

[telklass]

I can see that .

Thank you very much .

Thanks !