OAK Billing Software

[ziedhanbli]

Hi For All , Can any one help me to install the OAK Billing Software to let it Work with Avaya IPOFFICE i , have installed it yet but when i open Aioffice Setup to configure it for the First time it ask me what is the ipadress of the licensing server and when i put the ip address of my LocalMachine and when i click OK the Window desappear ?????????????

 

[IPOfficeIreland]

i think you have an Oak issue not ip office. sounds like it's not finding the license. Oak normally give you a dongle or usb as a license key connected to the local machine.

 

[ziedhanbli]

I have Downloaded only the Trial Version i dont know if the dungle is necessary ?

 

[geoff84]

If its the AI version of software, a dongle is not used. It is a soft license key that is now used. Is it the IP address of the IP Office that you should be putting in?

 

[alchemist777]

you need to make sure "borland socket" thingy is running in default configuration and the licencing server address IS your local IP....its not an easy trial to set up!

Oak, Avaya, Panasonic and Samsung Telecoms Consultant
0800 970 94 24

 

[ziedhanbli]

no i dont think i must put the ipoffice address because when i launch the AIOffice Setup Application it show me an error message like this : ( check that "Oak Licserver.Licensing" is registred on the server 127.0.0.1 and that " Borland socket server " is active on the server 127.0.0.1 ??????? i dont kno what does this mean ?????

 

[ziedhanbli]

is there anyone ?

 

[ziedhanbli]

i think i must let the port on borland socket sever : 211 if i change it i lose connection with licensing server ;-)

 

[tlpeter]

127.0.0.1 is the same as localhost and that means the pc where you are working on
so check if everything is running and the licenses are ok


ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[ProviderReborn]

There is a lic.ini or .txt file or something in the oak folder. Open this as a text file and check out the address which is in the file.

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement
CCNA - Working towards.

 

[jamie77]

Ring Oak. They are very good.



Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Fooball is not a matter of life and death-It is far more important!!!!

 

[ziedhanbli]

i have successfully installed the software and iam trying to fix the cost table , can any one tell me where can i find documentations of this software???,

 

[alchemist777]

customised costing tables need to be writen by Oak to show the correct call costs on reports.

 

[ziedhanbli]

ok but does OAK have already Costing file of my Country providers ? I'am In Tunisia

 

[ziedhanbli]

I WANT TO KNOW IF I HAVE A REMOTE SITE HOW CAN I COLLECT THE SMDR GENERATED BY IPOFFICE OR MUST I CHANGE THE CONFIGURATION ON IPOFFICE TO SEND CDR NOT SMDR ?

 

[intrigrant]

There is no need to SHOUT.
The remote system needs ist own DeltaServer for logging the SMDR details, you can store the data on the PC were OAK is installed. You need to create a new connection in OAK collector for reading the SMDR files and setup a second node in the reporting engine.


NIHIL NOVI SUB SOLE

 

[ziedhanbli]

I have asked he OAK Technical suport they tell me i can install The Buffer box to collects SMDR ? Does anyone have installed this yet ?

 

[intrigrant]

The Buffer box" is a device you connect to a RS323 com port, it collects the serial data and sends it over IP to an PC with a special piece of software.
It is much easier to set a second PC nearby the PC collecting data from the local site, install DeltaServer and let it collect SMDR from the remote site and send it directly to a Com port. Take a cross cable for the serial ports and let the main PC grab the data form the Com port of the second PC.

NIHIL NOVI SUB SOLE