NW5.1 abending randomly

[jlfiller]

I have a situation with one of my servers which is giving me much grief.
Compaq ML370 with 512MB RAM and a Compaq UPS running Netware 5.1

It keeps abending and re-starting randomly through the day.

It was getting 'multiple abends -- processor halted' but I set "Auto Restart after Abend" to 0 and now it just re-boots itself. When I salvage the console.log, the last line is just ASCII garbage, no real message to indicate what the problem is.

I unloaded ConsoleOne, turned off NDPS, unloaded Backup Exec and Norton Anti-virus and it still crashes. I updated to Server Pack 4 and updated the drivers that I could find from Compaq. My system ROM was up to date. Still crashes BUT now I have something called Compaq Integrated Management Log Viewer, which lists 3 errors each time it crashes

Fatal Exception (Number 14, Cause Abend: Page Fault Running Process: Server 00:00 Code executing in mudule v2188.-61913480f at offset +CEA0DB18h)

then
ASR Lockup Detected: Code executing in module V2188.-61913480f at offset +2BA19h when ASR NMI occurred.

then
ASR Detected by System ROM

From poking around on Compaq's site, ASR is Automatic Server Recovery.

Anybody have any ideas on how to diagnose/solve this? At this point, I have nothing but basic Novell 5.1 running. TIA! JL Filler,Wilton Public Schools, Wilton CT

 

[donnadee]

How about one of these:

Is your CPU fan still running? Maybe it is dead.

If you have any HP provided NLMs, disable them as a test. One site solved a server abend by removing the HP NSALOAD (snmp) NCF.

How old is the power source on the CPU?

 

[zowie2]

We had similar problems with a Proliant 800 server. We eventually downloaded a Compaq patch for Netware, but did disabled any additional software provided by Compaq. We found that their monitoring utilities were more of a problem.

 

[jlfiller]

I finally caught it before it re-booted. It was failing in the EtherTSM module, so I tried switching to the Intel drivers, but it crashed again.

This server has 2 Ethernet cards in it, the Compaq card on the motherboard and an Intel Pro/100+ Management adapter which was put in later. We replaced the Pro/100+ Management adapter with a plain Pro/100+ adapter. Now we're waiting for the server to crash again (hope not!) JL Filler,Wilton Public Schools, Wilton CT

 

[jlfiller]

the new card also used the same driver from Intel and crashed the server. But we unloaded the drivers for that card and the server hasn't crashed in a month.

Also tried the drivers from Novell (which are also really from Intel, I'm sure!) and they crashed too.

The card is actually still in the server, it's just the drivers which aren't loaded.

Now we punt! JL Filler,Wilton Public Schools, Wilton CT

 

[salserocito]

Why don't you download the following Compaq Support Paq...

http://www.compaq.com/support/files/server/us/download/10665.html

These are all of the Compaq files and drivers that are updated for NetWare v5.1.

Good Luck!