Hello,
We inherited a perfectly fine nvm 202ex vm system complete with 8 ports and 30 extensions and phones. Using the documentation I have been able to set-up the auto attendant and voicemail boxes. Three questionsL:
1. The incoming line rings 4 times before the auto attendant picks up. I want the auto attendant to pick up right away, but don't see how to change this?
2. I set the auto attendant to forward a fax call to x312. But, I can't get the fax to make an outgoing call (the fax senses the line, but get's now dial tone. Ideas? or do i need to get a hardwired outside line.
3. I googled on nitsuko and went to their tech help website to see if we can just hire a programmer as we need things changed as we grow (I don't want to become an nvm expert). Anybody on this board moonlight in Nitsuko remote programming?
Thanks for any advice/help.
We inherited a perfectly fine nvm 202ex vm system complete with 8 ports and 30 extensions and phones. Using the documentation I have been able to set-up the auto attendant and voicemail boxes. Three questionsL:
1. The incoming line rings 4 times before the auto attendant picks up. I want the auto attendant to pick up right away, but don't see how to change this?
2. I set the auto attendant to forward a fax call to x312. But, I can't get the fax to make an outgoing call (the fax senses the line, but get's now dial tone. Ideas? or do i need to get a hardwired outside line.
3. I googled on nitsuko and went to their tech help website to see if we can just hire a programmer as we need things changed as we grow (I don't want to become an nvm expert). Anybody on this board moonlight in Nitsuko remote programming?
Thanks for any advice/help.