NuPoint Unified Messaging Portal Error

[johansti]

Hi,

I recently upgraded a MAS and NuPoint server. After the upgrade I am unable to access any messages through the portal. I get the following message when i click on mailbox

"Failed to retrieve Portlet Definition for npm-pwg::npm-pwg"

Any help would be appreciated.

Thanks

 

[LoopyLou]

everthing else work though? Can you also say what load you are at now.



I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.

 

[johansti]

Hi,

Yes everything else works fine. It is just the mailbox option in the portal.

MSL 9.4
MAS 4
NuPoint 5 SP1

Thanks

 

[LoopyLou]

What did you upgrade from? Not sure what the alarm is but was just wondering if it was something changed in going to a new load. i.e jumping from Nupoint 3 to 5?

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.