NuPoint call flow issues

[Crowtalks]

I have a call flow I recently built with seven menu points that blind transfer to extensions (all extensions start with 33XX).

I also have a multi-key built to gathered digits.

The issue is whenever we try to dial any extension (3XXX) it ignores the multi-key and sends the call to menu point 3.

Any ideas?

Jim

"If I had known it would turn out like this, I would have become a locksmith" Albert Einstein

NCSS, NCTS, NCTE, CS1000E, Call Pilot
Avaya IP Office
Mitel 3300 Advanced, 5000, SX200, NuPoint, MiCollab, MBG

 

[Crowtalks]

I figured it out...I forgot to increase the number of DTMF digits in the menu...

Jim

"If I had known it would turn out like this, I would have become a locksmith" Albert Einstein

NCSS, NCTS, NCTE, CS1000E, Call Pilot
Avaya IP Office
Mitel 3300 Advanced, 5000, SX200, NuPoint, MiCollab, MBG