Greetings all,
This might be an easy one - It's been a long-long time since I worked with a Mitel 3300 MXe (8.0 SP2) and NuPoint system (Rel 6 SP1)
** Customer wants to have caller dial in on existing DID, missed call goes to VM (5730), caller listens to VM greeting and choose to press 1 to dial out to a programmed cell phone -or- press 0 / wait on the line for the mailbox 5730.
When I call in after programming NuPoint Call Flow on mailbox - I get to the 5730 voicemail box greeting, but when I press 1 to be transferred to blind transfer (even tried , NuPoint VM beeps to leave a message in mailbox 5730, it doesn't blind transfer to designated extension.
I have an existing mailbox 5730, changed to FCOS 11 (with 292 Enable Call Director)
Under Call Director I created a Call Flow with menu:
Using single digit
1 - Blind Transfer (9988) local 5312 phone that is call forwarded
0 - voicemail for extn 5730
Time out - voicemail 5730
Multikey - voicemail 5730
Try call flow first is checked (tried with checked and unchecked)
I created a phone with the same COS and COR as the NuPoint ports to make sure outbound calls are allowed - there are no restrictions and calls can call out.
Thank you
Ynotphone
This might be an easy one - It's been a long-long time since I worked with a Mitel 3300 MXe (8.0 SP2) and NuPoint system (Rel 6 SP1)
** Customer wants to have caller dial in on existing DID, missed call goes to VM (5730), caller listens to VM greeting and choose to press 1 to dial out to a programmed cell phone -or- press 0 / wait on the line for the mailbox 5730.
When I call in after programming NuPoint Call Flow on mailbox - I get to the 5730 voicemail box greeting, but when I press 1 to be transferred to blind transfer (even tried , NuPoint VM beeps to leave a message in mailbox 5730, it doesn't blind transfer to designated extension.
I have an existing mailbox 5730, changed to FCOS 11 (with 292 Enable Call Director)
Under Call Director I created a Call Flow with menu:
Using single digit
1 - Blind Transfer (9988) local 5312 phone that is call forwarded
0 - voicemail for extn 5730
Time out - voicemail 5730
Multikey - voicemail 5730
Try call flow first is checked (tried with checked and unchecked)
I created a phone with the same COS and COR as the NuPoint ports to make sure outbound calls are allowed - there are no restrictions and calls can call out.
Thank you
Ynotphone