Nupoint Auto Attendant

[Johno99]

Hi,

Has anyone set-up Nupoint Auto Attendant before.

If so is it best to use call director and assign a line group or NP Receptionist.

Also was wondering if you could use personal call director with a call flow.

This is basically to front end calls for the caller to dial the extension number if known or hold for an operator.

Thanks !!

 

[kwbMitel]

If you are not using time based routing then the basic NP receptionist will suit your purpose.

It will allow dial ext, dial by name, and zero calling no problem.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[Johno99]

many thanks