I currently have the following formula to get an Average Speed of Answer:
if ({splits_daily_history1.ans_before_ann}+{splits_daily_history1.ans_after_ann1}+{splits_daily_history1.ans_after_ann2})=0 then 0 else {splits_daily_history1.total_duration_count}/({splits_daily_history1.ans_before_ann}+{splits_daily_history1.ans_after_ann1}+{splits_daily_history1.ans_after_ann2})
on the report it is formatted as a NUMBER. I need it to be formatted as HH:MM:SS. I have tried using TOTEXT but to no avail, can someone help me modify my existing formula so its formatted as TIME?
Thank you for any help!
Paul
if ({splits_daily_history1.ans_before_ann}+{splits_daily_history1.ans_after_ann1}+{splits_daily_history1.ans_after_ann2})=0 then 0 else {splits_daily_history1.total_duration_count}/({splits_daily_history1.ans_before_ann}+{splits_daily_history1.ans_after_ann1}+{splits_daily_history1.ans_after_ann2})
on the report it is formatted as a NUMBER. I need it to be formatted as HH:MM:SS. I have tried using TOTEXT but to no avail, can someone help me modify my existing formula so its formatted as TIME?
Thank you for any help!
Paul