Number of rings to VM 1

[PhoneTechMan]

Where to you change the number of rings before the call goes to VM? It's a DID line and on incoming calls from the outside, calls ring twice and go to VM. On internal calls, they ring 4 times then go to VM. Thanks In Advance for any assistance. System version is DR5 w/NAM.

 

[ajntek]

When you say VM, are you referring to a private mailbox, or the auto attendant?
If it is a DID line for an extension, you would change that in the phone system programming under Terminals and Sets +
show, capabilities + show, fwd no answer + show, fwd to (voicemail ext), fwd delay ____.

If it is a target line that is answered by the auto attendant, that is in Feature 983
enter the admin pw.
Choose: AA + lines + table + rings.
Good luck to you.

ajNtek

 

[PhoneTechMan]

Beautiful, that worked like a charm! Thanks!!