Number display when forwarding (OpenScape Voice V9)

[Lexzie]

Hello,

The customer calls from A to B, but B is forwarded to C. Now C sees number of A in display, but the customer wants it to be the number of B.
Can this be done, and how?

Thanks in advance!

 

[adibv]

Hi.

I have very little experience with OSV, still as far as I know
This configuration change will affect ALL THE CALLS that are forwarded outside from this Endpoint (Gateway).
At the EP attributes activate/deactivate: Send Redirect Number instead of calling number for redirected calls flag .
It is not possible to configure it per subscriber.

 

[Lexzie]

Thanks for your answer.
I will look into it with a collegue if there's a solution for that, maybe making a extra business group or placing the subscriber in another endpoint, but my knowledge is also not enough.
If there is a way I will get back to it.

 

[Lexzie]

The feature you're referring to ("Send Redirect Number instead of calling number for redirected calls") is for external calls only.
For internal calls there's no such feature.