cuneyt2919
Technical User
__ __ __
|A |--- |B |-------- |C |
|__|ROU=1 |__| ROU=94 |__|
A is telecom side
site B is transit exchange (MD110 BC9)
site C is the terminated exch. ( md110 BC10),used for Call center
When exchange A (customer)dials a number,it comes to Md110 B and it transits the call to MD110 C
Rou=1 EuroISDN
Rou=94 QSIG
Problem is, i want to add a prefixnumber to A-number, so that i can log it correctly in Md110 C and agent will see the correct number which has come from Telecom side A
This is the view, seen on site C
<ROCAP:ROU=94;
ROUTE CATEGORY DATA
ROU SEL TRM SERV NODG DIST DISL TRAF SIG BCAP
94 711000000000001 5 3110000001 0 30 128 00151515 111100000031 001100
END
[tt]
<RODAP:ROU=94;
ROUTE DATA
ROU TYPE VARC VARI VARO FILTER
94 SL60 H'00000350 H'15580000 H'46400010 NO
END
[/tt]
nutri:ENTRY=2&3&4&5&6&7&8,NUMTYP=2,CNVTYP=2,ROU=94,PRE=0312;
nutri:ENTRY=2&3&4&5&6&7&8,NUMTYP=4,CNVTYP=2,ROU=94,PRE=0312;
nutri:ENTRY=2&3&4&5&6&7&8,NUMTYP=6,CNVTYP=2,ROU=94,PRE=0312;
On Digital telephone set i can see the prefix number,there is no problem, so it's ok ,but on CIL data, it doesn't log this prefix number
As a summary, A-number conversion doesn't work properly on CIL data.
Note:On CTI logs of Genesys, i can see the converted number..But of course this is not e plenty data for us.
Can somebody have any idea why nutri doesn't effect CIL data?
rgrds
|A |--- |B |-------- |C |
|__|ROU=1 |__| ROU=94 |__|
A is telecom side
site B is transit exchange (MD110 BC9)
site C is the terminated exch. ( md110 BC10),used for Call center
When exchange A (customer)dials a number,it comes to Md110 B and it transits the call to MD110 C
Rou=1 EuroISDN
Rou=94 QSIG
Problem is, i want to add a prefixnumber to A-number, so that i can log it correctly in Md110 C and agent will see the correct number which has come from Telecom side A
This is the view, seen on site C
<ROCAP:ROU=94;
ROUTE CATEGORY DATA
ROU SEL TRM SERV NODG DIST DISL TRAF SIG BCAP
94 711000000000001 5 3110000001 0 30 128 00151515 111100000031 001100
END
[tt]
<RODAP:ROU=94;
ROUTE DATA
ROU TYPE VARC VARI VARO FILTER
94 SL60 H'00000350 H'15580000 H'46400010 NO
END
[/tt]
nutri:ENTRY=2&3&4&5&6&7&8,NUMTYP=2,CNVTYP=2,ROU=94,PRE=0312;
nutri:ENTRY=2&3&4&5&6&7&8,NUMTYP=4,CNVTYP=2,ROU=94,PRE=0312;
nutri:ENTRY=2&3&4&5&6&7&8,NUMTYP=6,CNVTYP=2,ROU=94,PRE=0312;
On Digital telephone set i can see the prefix number,there is no problem, so it's ok ,but on CIL data, it doesn't log this prefix number
As a summary, A-number conversion doesn't work properly on CIL data.
Note:On CTI logs of Genesys, i can see the converted number..But of course this is not e plenty data for us.
Can somebody have any idea why nutri doesn't effect CIL data?
rgrds