NTrouter Mobile Connection

[BigGuySmall]

I have a cc:mail V8.5 Postoffice. I have had mobile users connect via TCP to a listening NTrouter. Lately, some users have been able to send, but 20k or larger messages cannot be received by the mobile users. The Backgrounder program hangs or loses the TCP connection. Any ideas what can be wrong?

 

[BigAde]

Check the cc:Mail backround session... it should have an error code and message. Also check the router session, does it have any error messages and codes (you can set the router session to diagnostics mode with 'diagnostics' or 'dianostics/f' on the command line.

 

[BigGuySmall]

Thanks. Solution was in a firewall setting that never got saved before a reboot.