ntkrnlpa.exe causing BSOD.

[Chelsea7]

Hello there,

I receive a BSOD 'Process_Has_Locked_Pages'. When I run BlueScreenView, it reports that ntkrnlpa.exe is causing the error. What should I do to correct this as it happens often? I'm using Windows 7 Ultimate. I upgraded from Vista.

This happens sometimes when I'm on Youtube or MS Office. It's random.

Any assistance will be appreciated.

Thanks,
Chelsea

 

[BadBigBen]

open up an elevated command prompt:

>>> Click on Start and type CMD in search bar, then press Ctrl+Shift+Enter


then run the following command:

SFC /SCANNOW

(have your Win7 DVD at hand, if prompted to insert it, then do so)


also I would suggest you use the hard-drive manufacturers tools to check the integrity of the HDD in use...

also run the Windows 7 memtest utility, just to be sure that RAM is in working order...

Check for RAM Error or Defect in Windows 7 and Vista with Windows Memory Diagnostic

http://www.mydigitallife.info/check...s-7-and-vista-with-windows-memory-diagnostic/

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

 

[MarcLodge]

What machine have you got Chelsea?

Have you gone to the website of the manufacturer and checked to see if there are any updates for the drivers for the PC?

Marc

 

[linney]

STOP 0x00000076 - PROCESS_HAS_LOCKED_PAGES" error message in Windows 2000, Windows XP Professional, Windows Server 2003, Windows Server 2008, Windows Vista and Windows 7

http://support.microsoft.com/kb/256010

http://www.google.com.au/search?q='...&ie=&oe=&redir_esc=&ei=j_3DTo2_AcKTiAfD6sDjDQ

See how many unsigned drivers you have running on your machine. This article will guide you on the instructions but all you have to do is type sigverif in Start Run.

How to identify unsigned drivers using sigverif utility in Windows Vista

http://www.winvistaclub.com/f34.html