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NT700 Outgoing call issue

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Schmalzs

IS-IT--Management
May 21, 2014
5
US
I have a bit of an issue I'm hoping someone can can shed some light on.

I have a NCP-500 and NT-700 conference phone (sole SIP extension on the system). The NT-700 can call other IP extensions and answer incoming calls (internal and external), however it cannot place external outgoing calls. I believe this is dependent on the feature numbers also not working, as it is not grabbing an idle line. Additionally, other features do not work. 801 to for trunk group access, 0 for operator, etc. All result in the call not completing and the display reading "NOT FOUND"

Thanks.
 
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