NT4 on Gateway Solo Laptop 2550 can't drive modem 1

[MonocleMike]

I have some slightly elderly Solo 2550 laptops that were delivered with W98 on them. I have got NT4 running on them with the aid of the drivers I found on the Support CD version 4.1. However the setup in the modem folder does not achieve the desired result. It installs the built-in modem onto COM3 but thereafter nothing can drive it. COM3 isn't even visible to HyperTerm. I tried installing it on COM1 but then HyperTerm says it is disconnected.
Is there anyone out there who has got this working?

 

[epohl]

Mike,

What is the make/model of the modem? You might have better luck with the latest driver from Gateway.

http://support.gateway.com/support/...latform=10022&model=10046&os=10399&type=10080

 

[MonocleMike]

Thank you but I have indeed tried there. I've even tried with Gateway Technical Support. The modem is the on-board optional modem chip and the only info in the spec is "V90 56 KB data/fax modem (Lucent chipset)". Gateway's own setup routine on their System CD calls it an "Actiontec 56K V90 Modem" and appears to install it but it doesn't work afterwards!

 

[epohl]

Mike,

You may want to try Actiontec's site and see if they have a modem driver that will work. If not try this Agere (formerly Lucent) generic modem driver. Since this is built onto the board might also want to check the bios and see if there are any modem settings there.

http://www.actiontec.com/support/archive.html

http://www.agere.com/support/client/modem_drivers.html