NT Tape driver will not 'start'

[wilsona]

Hi,
I have a problem with a DLT tape - the driver service will not 'start'. I have tried various drivers, none will work. The drive is a rebadged Quantum DLT 4700 (SUN). As far as I have been led to believe (by both Quantum and ATL who now handle support for this device), the drive should work with any Quantum 4XXX driver. I have tried Quantum, Digital and Veritas drivers. I am not expecting the autoloader to work, seemingly the backup software will handle that, but the the drive should operate. Any help would be greatly appreciated.
Alan

 

[Voyager1]

Since this is a SCSI device, do you have the right SCSI Adapter Card drivers loaded, and did they start? Bill
CNE, MCSE, CCNA, CCA, MCT, CCI, HBO

"Resistance is Futile, Negotiation is Irrelevent"

 

[wilsona]

Thanks for your reply. Yes, it is a SCSI machine (2940 UW) - all disks, cdrom drive working fine, all drivers started. I have subsequently been told by a Quantum engineer that this is all to do with the 'OEM Personality ID' in firmware - since it was made for Sun by Quantum (the only difference, as far as I can see, is the Sun badge on the front!), it will only respond with Sun drivers - Guess what, Sun don't do NT! It's like DVD Locality, i.e. a USA dvd will not play in a UK player... It could be wiped and updated at the factory, but Quantum do not (will not) supply this service. Basically the Sun firmware would have to be replaced by Generic Quantum firmware before any Quantum driver would see the device. Why the firmware cannot be updated in the nomal way by putting a tape in it, I don't know. I could of course try to hack the Quantum drivers, so that they recognise the Sun ID, but I would not attempt this for a production environment.
Alan

 

[Voyager1]

Makes a lot of sense. I've had the same problem trying to use Compaq SCSI drives that were intended for a RAID in a non-RAID application.

Wish there were better news for you... - Bill

"You can get anything you want out of life, if you'll just help enough other people get what they want" - Zig Ziglar